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Helping Healthcare Offices Save Lives

Customer Testimonials

We help dental and medical professionals feel confident in their ability to respond to medical emergencies in their facilities with emergency medical supplies and training. Hear from some of our valued customers.

Case Study

Specialty Dental Brands

Specialty Dental Brands, the nation’s premier multi-specialty support organization, partners with HealthFirst to support a high standard of compliance and safety while rapidly scaling its organization as efficiently as possible.
“Working with HealthFirst has been a great experience due to their commitment to our partnership. From the beginning, they worked with us to set up a program that fit our organization and way of working. HealthFirst shares their expertise, and they’re ready to help us when needed.”
— Jennifer Walker, Manager, Compliance, Specialty Dental

Testimonials

Hear From Our Customers

“As a busy dentist with a practice to run, I don't have the time to manage every little detail. I love the convenience and service provided by HealthFirst. I let them take care of the busy work.”

— Dentist in Berwyn, Illinois

“HealthFirst's auto-replenishment is a real-time saver, helping us stay up to date and prepared.”

— Community college in Massachusetts

“I went and got my HealthFirst emergency kit and pulled it down off the shelf, flipped it open, and then I could no longer speak. I knew I was having an anaphylactic reaction to antibiotics, and that I needed epinephrine. There were two epi-pens sitting in this emergency kit! Thank you, HealthFirst!”

— Oral and Maxillofacial Surgeon in Spokane, WA

“We really appreciate relying on HealthFirst. We don't have to keep track of items expiring in our emergency medical kit, and they even provide us with an envelope to return expired medications for disposal. It's a complete system that makes our lives easier.”

— Dental practice in Grosse Pointe, Michigan

"HealthFirst has been instrumental in enhancing our operational efficiency through their OnTraq web-based dashboard. This innovative tool has enabled us to manage the expiration dates of critical emergency medicines and maintain essential medical supplies across various locations. The subscription-based auto-replenishment feature of OnTraq ensures that we are always equipped with necessary medical supplies, thus preventing any interruption in our services and maintaining our compliance with healthcare standards. The reliability and effectiveness of HealthFirst's services have not only supported our mission of improving the lives of the underserved and under-resourced but have also significantly streamlined our operations. The easy-to-use interface of the OnTraq system and the proactive customer service provided by HealthFirst have been exemplary."

— Alex

"I use OnTraq daily for a comprehensive view of our entire organization. It's a great tool for identifying offices that might need a follow-up conversation. The office manager and I can look at their site-specific data and develop a plan to ensure they're in line with our enterprise standards. Using OnTraq, I'm confident that our DSO of more than 230 offices is living up to our high expectations. "

— Jennifer

"Working with HealthFirst has been a great experience due to their commitment to our partnership. From the beginning, they worked with us to set up a program that fit our organization and way of working. HealthFirst shares their experience, they're ready to help us when needed. "

— Jennifer

"We started with Healthfirst at the beginning of the year and we couldn't be happier. We have many locations throughout the country and its comforting to know that our emergency medication needs are being met. Our medications are always up to date and the Ontraq tool is amazing and so easy to navigate. I can quickly log in and get insight of what medications are getting ready to expire, allowing me to notify the managers at those locations to be expecting their new shipment. We couldn't be happier. Thank you Healthfirst."

— Jesus

"HealthFirst is wonderful to work with. The OSHA/HIPAA Compliance trainers provide excellent direction. Their new portal is easy to work with. Thank you."

— Office Manager

"Our trainer took the time to thoroughly understand our complinace needs!"

— Sheri

Responses to Emergency Situations

"A patient arrived unconscious - Narcan was administered. EMS was called, and a second dose of Narcan Nasal Spray was given. Thankfully, the patient recovered. "

— Tracy, Urgent Care Center

"A patient suffered a heart attack during their procedure. The adult ambu bag from the emergency medical kit was used to help stabilize the patient before going to hospital. Patient is doing ok."

— Robert

"A patient's continuous glucose monitor alerted them to low blood sugar. Staff quickly responded with glucose from their emergency kit, and the patient was fine."

— Dental Practice

"A pediatric patient passed out for a few seconds while in the office. The team responded with glucose and ammonia inhalants, helping the patient regain consciousness. After a few moments, the patient was okay."

— Melody, Dental Practice

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Emergency Readiness

OnTraq is an online application that uses smart automation to link directly to HealthFirst’s solutions, helping you save time on tracking, reporting, documentation and task management.
  • Check Small Graphic
    Up-to-date readiness dashboard
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    Enterprise view for larger organizations’ view for DSOs, networks and groups
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    Online compliance documentation
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    Easy task management

YOUR COMPLIANCE COVERED

  • Med Expiration Tracking Compliance Icon
    Medication Expiration Date Tracking
  • Auto Replenishment Compliance Icon
    Auto-Replenishment
  • Multiple Offices Icon
    Track Multiple Departments and Facilities
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