An interview with Damon Matlon, Marketing Product Manager of HealthFirst.
For 50 years, dentists have turned to HealthFirst emergency medical kits to equip offices for a medical emergency. Our goal always has been to ease the burden of practice readiness by tracking and replacing expiring and used emergency medications.
Taking simplicity a step further, we’ve listened to customer input asking for even easier ways to maintain a kit. Now, HealthFirst offers the Practice Partner Program, which simplifies preparedness and provides additional value-added benefits – all at one fixed price.
In addition to equipping practices with dentistry’s leading emergency medical kits, the Practice Partner Program provides all medication replenishments, online CE training and other features for one annual payment.
Meeting the Challenge of Drug Supply and Short Shelf Lives
Recently, the pharmaceutical supply chain has been prone to price increases and drugs with shorter-than-expected shelf lives, which must be replaced more frequently. With the Practice Partner Program, HealthFirst replenishes all medications that expire or are used throughout the year. Practices can gain the peace of mind of predictability.
Since training is a key component of readiness, the Practice Partner Program includes Emergency Medical Kit and Bloodborne Pathogens training. Both CE courses are conveniently streamed online. Program members are also eligible for a $100 discount towards Dr. Stanley Malamed’s online course, Medical Emergencies in the Dental Office.
HealthFirst offers an innovative back-up medical expertise service for dentists awaiting emergency medical services to arrive. The Practice Partner Program includes EmergencyMDAssist, which connects dentists directly to an emergency medicine physician who is ready to provide guidance over the phone and is familiar with HealthFirst’s emergency medical kits.
Another of the program’s innovations is SafeDose, an easy-to-use application that provides the correct medication dosing for patients based on patient weight. This app is particularly valuable for dentists who treat pediatrics. Dentists can use this app regularly, for example, when administering local anesthetics or writing prescriptions.
Practice Partner Program customers also have access to OnTraq, HealthFirst’s online application. OnTraq simplifies practice readiness and compliance by using smart automation to link directly to HealthFirst’s solutions, helping save time on tracking, reporting, documentation and task management.
With the Practice Partner Program, HealthFirst is making it easier for practices to be ready for an emergency with the advantage of predictability, training and other support benefits.