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Product Support

Find detailed resources, troubleshooting guides, and personalized assistance to help healthcare offices optimize the use of HealthFirst Emergency Readiness, waste management and infection control products.
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EDUCATIONAL OBJECTIVES Dental Unit Waterlines (DUWLs) can harbor harmful bacteria if not properly maintained, posing serious infection risks to patients. With Georgia’s recent regulatory updates requiring quarterly waterline testing and

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One needlestick injury can change a medical worker’s health forever. All dental and medical office staff are potentially at risk, so proper sharps and dental waste management is a potential

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The EPA’s dental amalgam rule effective July 2020 requires most dental practices to have a compliant amalgam separator in place and follow amalgam recovery best management practices. Dental practices can

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Every dental practice needs to have its own emergency response plan. Plus, the whole team needs to learn and train on the plan to be prepared should there ever be

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While The Joint Commission recommends the use of technology for documenting crash cart management and complying with its standards, the reality is that the process is manual and cumbersome for

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When patients visit a dental office, they expect to receive the care they need from a team that’s focused on their wellbeing. Prevent gaps that may be jeopardizing your practice

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As a dental professional, the safety, security, satisfaction, and health of your patients and staff are your top priority. OSHA and HIPAA compliance should be as well. If you’re unsure

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Ordering something from the General Services Administration (GSA) can be a straightforward process, especially if you’re a federal agency or an eligible organization. The GSA offers a wide range of

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MIOSHA audits for dental offices refer to the inspections and assessments conducted by the Michigan Occupational Safety and Health Administration (MIOSHA) to ensure compliance with workplace safety and health standards

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Every U.S. dental office must successfully manage OSHA and HIPAA obligations. Keeping up with ever-changing regulations can be challenging and implementing a high-quality compliance program can be labor and time

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In the realm of healthcare, protecting patient privacy and ensuring the security of sensitive medical information is of paramount importance. The Health Insurance Portability and Accountability Act (HIPAA) has long

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Texas House Bill 300, commonly known as HB 300, is a significant piece of legislation that has had a profound impact on healthcare providers in the state, including dentists. Enacted

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Compliance can be a difficult issue to address in dentist offices. It goes much further than simply checking a few boxes on a list each year and filing some papers.

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Emergency Readiness

OnTraq is an online application that uses smart automation to link directly to HealthFirst’s solutions, helping you save time on tracking, reporting, documentation and task management.
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    Up-to-date readiness dashboard
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    Enterprise view for larger organizations’ view for DSOs, networks and groups
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    Online compliance documentation
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    Easy task management

YOUR COMPLIANCE COVERED

  • Med Expiration Tracking Compliance Icon
    Medication Expiration Date Tracking
  • Auto Replenishment Compliance Icon
    Auto-Replenishment
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    Track Multiple Departments and Facilities