Automatic Replenishment Program

HealthFirst Emergency Medical Kit and Doctor 2

Auto-Replenishment Service

HealthFirst uses smart automation to track the expiration dates of medications and devices and refill them before expiration. Dental offices benefit by maximizing the shelf-life of medications, lowering costs, saving time and gaining peace of mind.

How it works

This automated process takes the guesswork out of emergency preparedness and saves time for your staff.

Automatic Replenishment Shipments

Learn about the replenishment process, which ensures your kit stays up to date.

Automatic Replenishment Frequently Asked Questions

  • Why does my facility need it?

    We aim to remove some of the headaches involved in staying practice ready. You will not have to worry about expired emergency medications or devices. HealthFirst will track these items and send replacements before expiration.

  • How does the timing work?

    HealthFirst identifies medications and devices in your kit that expire the following month.

    If additional items expire in the next month thereafter, then all of these expiring items are grouped together in one replenishment shipment.

    For example: If you have two medications expiring in June and two expiring in July, then HealthFirst will ship four medications in May before the first expiration.

    Why it’s better: This grouping should help minimize shipments and the number of times you have to update your kit.

  • Can I check the status of my kit, medications and upcoming shipments online?

    Yes, simply log in to OnTraq, HealthFirst’s practice readiness application, and check the status of your kit or your account at any time. OnTraq will also show your medication and device lists and expiration dates.

  • How much does it cost?

    The Auto-Replenishment Service is a no-contract service available at no additional charge. You will only be invoiced for the replenished medications and devices plus HealthFirst’s standard shipping and DSCSA fees.

  • Can medications be returned?

    Because HealthFirst cannot warrant drug safety, identity, strength, quality or purity of medications that are returned to our facility, we do not accept medication returns.