Automatic Replenishment Program

Auto-Replenishment Service

HealthFirst uses smart automation to track the expiration dates of medications and devices and refill them before expiration. Offices benefit by maximizing the shelf-life of medications, lowering costs, saving time and gaining peace of mind.

How it works

This automated process takes the guesswork out of emergency preparedness and saves time for your staff.
Auto-replenishment for pills

HealthFirst tracks expiration dates and schedules replenishments

Blue email icon

HealthFirst notifies customers prior to a shipment

Auto-replenishment icon

HealthFirst ships replacement medications

Auto-replenishment icon blue

Customer places new medications in kit and returns unused medications in prepaid envelope

HealthFirst tracks expiration dates and schedules replenishments

Auto-replenishment for pills
Blue email icon

HealthFirst notifies customers prior to a shipment

Customer places new medications in kit and returns unused medications in prepaid envelope

Auto-replenishment icon blue
Auto-replenishment icon

HealthFirst ships replacement medications

Healthfirst Office onTraq 3

Online status of medications and upcoming shipments

Go to OnTraq to check the status of your emergency medical kit, medications and devices at any time.

Healthfirst Office onTraq 3

Automatic Replenishment Shipments

Learn about the replenishment process, which ensures your kit stays up to date.

Automatic Replenishment Frequently Asked Questions

We aim to remove some of the headaches involved in staying practice ready. You will not have to worry about expired emergency medications or devices. HealthFirst will track these items and send replacements before expiration.

HealthFirst identifies medications and devices in your kit that expire the following month.

If additional items expire in the next month thereafter, then all of these expiring items are grouped together in one replenishment shipment.

For example: If you have two medications expiring in June and two expiring in July, then HealthFirst will ship four medications in May before the first expiration.

Why it’s better: This grouping should help minimize shipments and the number of times you have to update your kit.

Yes, simply log in to OnTraq, HealthFirst’s practice readiness application, and check the status of your kit or your account at any time. OnTraq will also show your medication and device lists and expiration dates.

The Auto-Replenishment Service is a no-contract service available at no additional charge. You will only be invoiced for the replenished medications and devices plus HealthFirst’s standard shipping and DSCSA fees.

Because HealthFirst cannot warrant drug safety, identity, strength, quality or purity of medications that are returned to our facility, we do not accept medication returns.